Welcome to Laundree, your trusted provider of dry cleaning services. By accessing or using our website, you agree to comply with the following Terms and Conditions.

1. Introduction

These Terms and Conditions govern your access to and use of the Laundree website, services, and any other services offered by us. This agreement applies to all users of the Website, including visitors, customers, and others who access or use the Website.

2. Services

Laundree provides a range of dry cleaning services, including but not limited to garment cleaning, alteration, repair, and other related services. These services are available at various locations in Quebec, Canada, uniquely through our online booking system.

3. Account Creation and Security

To use certain services, you may be required to create an account on the Website. You agree to provide accurate, current, and complete information during the registration process and to update your information as necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. If you suspect unauthorized use of your account, you must notify us immediately.

4. Orders and Payment

By placing an order through our Website, you agree to pay the prices associated with the services selected. All prices are listed in Canadian Dollars (CAD) and include applicable taxes, unless otherwise specified.

Payment for services may be made via credit card, debit card, or other methods accepted on the Website. By submitting payment information, you authorize us to charge the total order amount to your chosen payment method.

5. Delivery and Pickup

We offer dry cleaning services with pickup and delivery options. The delivery time and pickup schedule will be provided at the time of booking. Please note that we are not responsible for any delays in service caused by factors beyond our control, including weather, traffic, or third-party service providers.

6. Liability and Damage

While we take utmost care in handling your items, we are not responsible for any damages or loss that may occur during the cleaning process or while in transit. If a garment is lost or damaged, we will assess the situation on a case-by-case basis and provide compensation in accordance with our liability policy.

7. Cancellations and Refunds

If you need to cancel or modify an order, please contact us at least 12 hours before your scheduled pickup. Orders that have already been processed or are in the process of being cleaned cannot be canceled or refunded.

Refunds, if applicable, will be processed according to the payment method used and in compliance with Canadian consumer protection laws.

8. Privacy and Data Protection

Your privacy is important to us. We collect and process your personal data in accordance with our Privacy Policy, which can be found [here]. By using our Website and services, you consent to our collection and use of your personal information as outlined in our Privacy Policy.

9. Prohibited Conduct

You agree not to:

• Use the Website for any unlawful purpose or in any manner that could damage, disable, or impair the Website.

• Violate any applicable local, provincial, or national laws in Canada, including the laws of Quebec.

• Post or transmit harmful, offensive, or illegal content.

• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

10. Modifications

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use the Website after changes are posted, you agree to the modified Terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the Province of Quebec and the federal laws of Canada. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Quebec, Canada.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

13. Contact Us

If you have any questions about these Terms and Conditions or our services, please contact us at:

Laundree

1234 Maple Street, Toronto, 2B3, Canada

Service@laundree.ca

732-422-7100