Laundree is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website and use our services.

This policy follows the privacy requirements under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws in Quebec, including the Act respecting the protection of personal information in the private sector.

By accessing or using our Site, you agree to the collection, use, and disclosure of your personal information under this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, mailing address.

• Service Information: Information related to the services you request, including details of dry-cleaning items, service requests, and delivery details.

• Payment Information: Payment card details or other payment methods (stored securely by third-party payment processors).

• Device and Usage Information: IP address, browser type, device information, pages viewed, and usage data collected via cookies and similar tracking technologies.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

• To provide and manage the Services you request, including processing orders, handling inquiries, and managing deliveries.

• To communicate with you about your orders, account status, or promotional offers (if you consent).

• To improve our website, services, and customer support.

• To comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers, such as payment processors or delivery services, to facilitate your service requests. These providers are obligated to protect your data and use it only for the purpose of providing services on our behalf.

• Legal Requirements: We may disclose your information if required to do so by law or to protect the rights, property, or safety of [Your Company Name], our users, or others.

4. Data Security

We implement appropriate physical, technical, and organizational measures to protect your personal information from unauthorized access, loss, or alteration. However, no method of internet transmission is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activity on our Site. This helps us analyze usage patterns, improve our website, and enhance your experience. You can adjust your browser settings to block or delete cookies, but this may impact your ability to use some features of our Site.

6. Your Rights

Under Quebec’s privacy laws, you have the following rights:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccuracies in your personal information.

• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

• Withdraw Consent: You can withdraw your consent for us to use your personal information, subject to certain limitations.

To exercise these rights, please contact us using the contact information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Websites

Our Site may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a revised “Effective Date”. Please review this policy regularly to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Laundree

1234 Maple Street, Toronto, 2B3, Canada

service@laundree.ca

732-422-7100